Getting help

Send a support request

1. Open Settings → Support and press New request.
2. Choose Report an issue, or Request a quota increase if your app needs more resources.
3. Write a subject and the details. Attach screenshots or PDFs if they help (PNG, JPG, WEBP or PDF, up to 5 MB each).
4. Send it. Our team reviews every request.

Your requests and their status — Open, Pending, Approved, Rejected, Closed — stay listed on the same page.

What to include

• the project name (or its App ID from Dashboard → Overview),
• what you did, what you expected, and what happened,
• the exact message you see, or a screenshot.

Enterprise

For high traffic, complex requirements or priority support, ask about an Enterprise plan from Settings → Support.